Code of Conduct

OVERVIEW

At Z Recruitment ("the Company") we require that all of our employees conduct themselves according to the highest standards of ethics, integrity, and behaviour when dealing with our clients, colleagues and other stakeholders. This includes, but is not necessarily limited to, full compliance with all legal obligations imposed by statute or any other source of law.

This Code establishes the standards of behaviour that must be met by all employees. Where these standards are not met, appropriate disciplinary action will be taken. In cases where the breach involves serious misconduct, this may result in summary dismissal. In cases where a breach of the policy involves a breach of any law, then the relevant government authorities, professional regulatory bodies and/or the police may be notified.

OPERATION

The purpose of this policy is to make it clear what the Company expects from employees, and employees are required to be familiar with and comply with the terms of this policy at all times. Failure to do so may result in disciplinary action, including potentially termination of employment.

In so far as this policy imposes any obligations on the Company, those obligations are not contractual and do not give rise to any contractual rights. To the extent that this policy describes benefits and entitlements for employees, they are discretionary in nature and are also not intended to be contractual. The terms and conditions of employment that are intended to be contractual are set out in an employee’s written employment contract.

The Company may unilaterally introduce, vary, remove or replace this policy at any time.

STANDARDS OF CONDUCT

The standards expected of employees include:

  • Compliance with all Company and workplace policies, procedures, rules, relevant legislation, professional codes of conduct, regulations and contracts;
  • Compliance with all laws;
  • Compliance with all reasonable and lawful instructions given by or on behalf of the Company;
  • Devotion of the employee’s entire time, attention and skill during normal working hours and at other times as reasonably necessary for the employee to perform their duties;
  • To be honest and fair in dealings with customers, clients, co-workers, Company management and the general public, and to treat them with courtesy and respect;
  • To be faithful and diligent, and actively pursue the Company’s best interests at all times;
  • To work in a safe and compliant manner, maintain awareness of your workplace health and safety, rights and responsibilities and to observe all workplace health and safety rules
  • Complete prompt reporting of any hazards or incidents, work safely and ensure you consider the safety of others in the workplace.
  • Refraining from any discriminatory, bullying or harassing behaviour toward customers, clients, co-workers, Company management and the general public;
  • To not make any statements to the media about the Company’s business, unless expressly authorised to do so by the Company (requests for media statements should be referred to Anthony Been);
  • To not make any statements about the Company on social media, or any other public platform, that may harm the Company’s reputation;
  • To not, in connection with the employee’s employment, accept any financial or other benefit from any entity other than the Company – unless acceptance of such benefit is in accordance with the Company’s other workplace policies or is otherwise disclosed to the Company and expressly permitted by the Company;
  • To not engage in any employment or provide any services to any person or entity other than the Company, except with the Company’s prior written consent;
  • To not engage in any employment or provide any services to a supplier or competitor of the Company, except with the Company’s prior written consent;
  • Immediately disclosing any potential, perceived or actual conflict of interest (whether direct or indirect) that may give rise to a conflict with the performance of the employee’s obligations to the Company, or the Company’s business, confidential information or reputational interests. The Company may direct employees to take action to eliminate or reduce any such conflict, and employees must comply with such directions;
  • To not engage in conduct, whether during or after work hours, that in the opinion of the Company causes damage or potential damage to the Company’s property or reputation;
  • To not use, or come to work while affected by use of prohibited drugs or alcohol;
  • To not discriminate on the basis of personal characteristics including (but not limited to) sex, race, disability, pregnancy, age, marital status or sexual orientation;
  • To ensure and maintain punctuality;
  • To respect the Company’s property;
  • To dress in an appropriate manner and to ensure that appearance is presentable, clean, neat and tidy (including but not limited to wearing any uniform that is required of you by the Company);
  • To not use Company internet to access and/or download sexually explicit material or other offensive material;
  • To not use Company email to send sexually explicit or suggestive material, or other offensive or harassing material;
  • To maintain both during employment and after termination of employment with the Company, the confidentiality of any confidential information, records or other materials acquired during the course of employment;
  • At all times, behave in a way that upholds the Company’s core values and the integrity and good reputation of the Company;
  • Reporting any conduct of other workplace participants which is in breach of any of the above, or potentially in breach of any of the above, without delay.

 

STANDARDS OF UNIFORM

Your Identification badge must be worn at all times. All Z Staffing staff are provided with a Z Staffing Scrub shirt at no cost. Should additional uniforms be required please contact us. As a member of the Z Staffing nursing team, it is important that you are easily recognisable and meet Workplace Health and Safety standards of Dress.

The standards expected of employees contracted to a healthcare facility include:

  • Z Staffing Scrub shirt with Z Staffing scrub pants or black scrub pants/trousers or knee length skirt
  • Uniforms are to be clean and presentable when worn
  • Z Staffing Identification Badge is to be worn at all times
  • Closed in black shoes with protected toe and upper foot
  • Optional stud earrings and wedding band can be worn, otherwise no jewellry, and other visible facial or body piercings are not permitted
  • Hair is to be well groomed and pulled back if longer than collar length
  • Neat and short nails, no fail nails or nail polish
  • Visible obscene, derogatory or offensive tattoos are not permitted

 

MANDATORY REPORTING STANDARDS

Mandatory Reporting of Abuse

The standards expected of employees include:

  • Any witnessed or suspected abuse of a client/consumer in your care of any age must be reported immediately to Z Staffing, the facility in which you are working, the police and/or relevent government agency.

Modern Slavery

Modern Slavery is a relationship based on serious exploitation. Practices that constitute modern slavery include human trafficking, slavery, servitude, forced labour, debt bondage, forced marriage and child labour.

The standards expected of employees include:

  • Any suspicion of any of the above practices occurring during your work or in your workplace must be reported immediately to Z Staffing, the facility in which you are working, the police and/or relevent government agency.

 

ACCESS TO PATIENT/RESIDENT RECORDS/ PRIVACY OF INFORMATION STANDARDS

This directive applies to all health records, both electronic and paper based. This covers both Z staffing records and Z staffing customer records. All patients / clients / residents have the right to expect that their personal information is maintained in safe, secure and confidential environments at all health sites.

The standards expected of employees include:

  • Z Staffing employees will not access or attempt to access confidential health records or other official information other than in connection with the performance by them of their duties.
  • It is the employees responsibility to familiarise yourself with the relevant facilities Client Health Record Management Policy Directives
  • It is the employees responsibility to ensure other people do not inadvertently view information - it is important to leave computer screens blank or locked when they are unattended or ensure patient charts are used and stored appropriately
  • It is the employees responsibility to ensure they do not share their relevant password/s with anyone
  • It is the employees responsibility to be familiar with and act within the Z Staffing Code of Conduct. Any breach could result in disciplinary action, which may include termination of employment.
  • All confidentiality breaches will be reported to the Australian Health Practitioner Regulatory Agency (AHPRA).
  • Penalties for breaching patient confidentiality and privacy are severe, up to the point of instant dismissal. You accept this consequence if you deliberately view or divulge patient information without authorisation.

OTHER POLICIES

Employees are encouraged to read this policy in conjunction with other relevant Company policies, including: Workplace Anti-Bullying & Anti-Harassment Policy; Equal Employment Opportunity and Anti-Discrimination Policy.

COMMERCIAL-IN-CONFIDENCE

Document Title Code of Conduct Healthcare
Release Date 06 May 2024
Review Date 06 May 2025